Warranty & Returns 

To process a claim you will have to create an account on our website.  This is easily completed and only takes a few minutes to complete.  Once you are registered on our website, you will be able to start the warranty period on your products by registering the products as yours.  You can also file a warrany claim online after your product is registered.  At anytime you track warranty information by visiting the "My Account" page on our website.  This helps us steamline the entire process for everyone. 

   

CAMPTON HILLS AG PRODUCTS’ LIMITED WARRANTY 
Campton Hills Ag Products warrants its products against defects in material or workmanship for a period of one (1) year from the original date of purchase of the product by a consumer (“Warranty Period”). Campton Hills Ag Products does not warrant, and is not responsible for, any device made by anyone other than Campton Hills Ag Products. If a material or workmanship defect arises with regard to any Campton Hills Ag Products’ product, and a valid claim is received within the Warranty Period, Campton Hills Ag Products will (1) repair the product using new or refurbished parts or (2) replace the product with a new or refurbished product. For purposes of this limited warranty, “refurbished” means a product or part that has been substantially returned to its original specifications. In the event of a defect, these are your exclusive remedies. Campton Hills Ag Products reserves the right to charge a small shipping and handling fee in connection with the fulfillment of any valid claim. 
  
EXCLUSIONS AND LIMITATIONS 
Except for the warranty expressly set forth above or to the extent restricted or prohibited by applicable law, Campton Hills Ag products are provided “as is,” without warranty of any kind. Campton Hills Ag Products expressly disclaims any and all other warranties express or implied, including any warranty of quality, merchantability, or fitness for a particular purpose, and you specifically agree that Campton Hills Ag Products shall not be liable for any special, incidental, indirect, punitive, or consequential damages for breach of any warranty of any type, or otherwise, on any Campton Hills Ag product. Except for the limited warranty expressly set forth above or to the extent restricted or prohibited by applicable law, the entire risk as to the quality and performance of the goods is with the buyer, and the buyer assumes the entire cost of repair should the goods prove defective following their purchase. In addition to, and without limiting the generality of the foregoing disclaimers, this limited warranty does not, under any circumstances, cover the replacement or cost of any electronic device or personal property inside or outside of the Campton Hills Ag product. FOR END USERS WHO ARE COVERED BY AN APPLICABLE CONSUMER PROTECTION LAW OR REGULATION IN THEIR COUNTRY OF PURCHASE OR RESIDENCE, THE BENEFITS TO THE END USER UNDER THIS LIMITED WARRANTY ARE IN ADDITION TO OTHER RIGHTS AND REMEDIES OF THE END USER UNDER SUCH LAWS OR REGULATIONS. SUCH BENEFITS MAY INCLUDE ADDITIONAL WARRANTIES OR RIGHTS RELATING TO THE PERFORMANCE OF THIS PRODUCT AND REMEDIES APPLICABLE IN THE EVENT OF A DEFECT. THIS LIMITED WARRANTY WILL BE INTERPRETED UNDER THE LAWS OR REGULATIONS THAT APPLY TO THE END USER IN ANY STATE, PROVINCE OR COUNTRY AND ANY PROVISION OF THIS LIMITED WARRANTY THAT CONFLICTS WITH ANY SUCH END USER RIGHTS OR BENEFITS IS NOT APPLICABLE TO END USERS COVERED BY SUCH LAW OR REGULATION, SO THE EXCLUSIONS AND LIMITATIONS SET OUT IN THIS LIMITED WARRANTY MAY NOT APPLY, OR MAY NOT FULLY APPLY, TO YOU. 
  
SOLE AND EXCLUSIVE REMEDY 
Your sole and exclusive remedy for any breach by Campton Hills Ag Products of this limited warranty, and Campton Hills Ag Products’ sole and entire liability for such breach, is, at Campton Hills Ag Products’ option, to repair or replace the defective product or, if the warranty claim is submitted during the first thirty (30) calendar days of the Warranty Period, refund the purchase price of the defective product. Campton Hills Ag Products reserves the right to send you a replacement product that is the same or of a similar style to the product you returned under the limited warranty or a substitute equivalent to your original product that may not be of like kind (depending on availability). Replacement products will be furnished only on an exchange basis. Replacement or repaired products are warranted as above only for the remainder of the original applicable Warranty Period. 
  
WARRANTY DISCLAIMER 
EXCEPT AS EXPRESSLY SET FORTH ABOVE IN THIS LIMITED PRODUCT WARRANTY SECTION, EACH CAMPTON HILLS AG PRODUCT IS PROVIDED SOLELY ON AN “AS IS” BASIS AND CAMPTON HILLS AG PRODUCTS MAKES NO OTHER WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. CAMPTON HILLS AG PRODUCTS SPECIFICALLY DISCLAIMS AND EXCLUDES ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF NON-INFRINGEMENT, QUIET ENJOYMENT, MERCHANT-ABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF SUCH DISCLAIMER OF ANY IMPLIED WARRANTY IS NOT PERMITTED BY LAW, THE DURATION OF ANY SUCH IMPLIED WARRANTY IS LIMITED TO THE DURATION OF THE WARRANTY PERIOD OF THE LIMITED WARRANTY AS SET FORTH ABOVE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, SO SUCH LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. IF APPLICABLE LAW SPECIFIES A MINIMUM WARRANTY PERIOD THAT IS LONGER THAN THE WARRANTY PERIOD SET FORTH IN THE LIMITED WARRANTY, THEN THE WARRANTY PERIOD FOR CAMPTON HILLS AG PRODUCTS SUBJECT TO SUCH APPLICABLE LAW SHALL BE CONFORMED TO THE MINIMUM PERIOD SO REQUIRED. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.

 

LIMITATION ON LIABILITY
IN NO EVENT, UNDER ANY CAUSE OF ACTION OF THEORY OF LIABILITY, SHALL CAMPTON HILLS AG PRODUCTS, ITS DISTRIBUTORS, OR SUPPLIERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, OF ANY NATURE WHATSOEVER, ARISING OUT OF THE USE OF OR INABILITY TO USE ANY CAMPTON HILLS AG PRODUCT, INCLUDING, WITHOUT LIMITATION, PROPERTY DAMAGE, LOSS OF VALUE OF THE CAMPTON HILLS AG PRODUCT OR ANY THIRD PARTY PRODUCTS THAT ARE USED IN OR WITH THE CAMPTON HILLS AG PRODUCT, OR LOSS OF USE OF THE CAMPTON HILLS AG PRODUCT OR ANY THIRD PARTY PRODUCTS THAT ARE USED IN OR WITH THE CAMPTON HILLS AG PRODUCT, EVEN IF CAMPTON HILLS AG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITHOUT LIMITING THE FOREGOING, YOU UNDERSTAND AND AGREE THAT CAMPTON HILLS AG PRODUCTS HAS NO LIABILITY FOR ANY DAMAGE OR DESTRUCTION TO CONSUMER ELECTRONICS DEVICES OR OTHER PERSONAL PROPERTY THAT ARE CONTAINED INSIDE OR OUTSIDE THE CAMPTON HILLS AG PRODUCTS, INCLUDING, WITHOUT LIMITATION, LAPTOPS, CELLULAR PHONES, OR OTHER HANDHELD DEVICES, OR ANY LOSS OF DATA CONTAINED IN THE FOREGOING DEVICES. NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE), THE ENTIRE AGGREGATE LIABILITY OF CAMPTON HILLS AG PRODUCTS AND ANY OF ITS DISTRIBUTORS AND/OR SUPPLIERS SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE CAMPTON HILLS AG PRODUCT GIVING RISE TO LIABILITY. SOME STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THE LIMITATIONS OF LIABILITY SET FORTH ABOVE SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW. 
  

SHIPPING POLICY
Most orders are shipped using UPS or FedEx based on the chosen method. All free shipping orders are shipped via USPS and will take 2 - 8 business days. UPS AND FedEx DOMESTIC SHIPPING ESTIMATED 2-8 BUSINESS DAYS. All orders will ship within two business days of original order, unless parts are unavailable at the time the order is placed. All other expedited orders placed by 12:00 PM PST will ship same business day. If an item or product is out of stock we will contact the customer and notify when product will ship. 
4. Checkout Policy 
By checking the Terms of Service checkbox you agree that you have read and fully understand the use of the checkout methods provided.
 
CREDIT CARD PROCESSING
All credit card transactions use multi-level authentication and billing information provided during checkout. No credit card information is stored on our servers and cannot be used or accessed by anyone. All disputed charges are handled through our credit card merchant processor. 

 

PAYPAL PROCESSING
All Paypal transactions will be authorized with the correct Paypal credentials of the account that is being billed. All disputed charges, or misuse of the any Paypal account, will be handled through the Paypal Resolution Center. 

 

REFUND POLICY
Customers have 30 days to return products for a full refund. Product must be in new condition with original packaging. Customer must contact Campton Hills Ag Products customer service at customerservice@camptonhillsag.com to attain an RMA number. RMA number must be clearly written on outside of package. Customer is responsible for shipping cost back to Campton Hills Ag Products Inc. Once receive,d we will inspect and refund the credit card used for the full amount paid for the product minus the shipping cost. 

For any questions or concerns regarding any of our products contact: Customer Service – 844.588.4585 or by emailing: customerservice@camptonhillsag.com
 


Initiate Warranty by registering your Key-Mat Product |  Register Your Product Now

Please wait